Request certificates by e-mail Policyholders who need proof of insurance sent to someone can e-mail their requests to:. Please include your business name and policy number and the name and address of the person you want the certificate sent. We can fax certificates if you provide a fax number. To request by phone: 1-888-253-0149 (Dial 332-2375 in the Boise calling area.) To request by fax: (208) 332-2390 Return to compUpdate Idaho State Insurance Fund |