Who is is the Client Relations Department? The Client Relations Department consists of nine field service representatives (FSRs) and three receptionists. Our receptionists are located in the Boise office and provide assistance to all callers who dial our main number and all customers who come by our office in person. The field service representatives are located throughout the state with one FSR in each of our five field offices and four in the Boise office. Each FSR has an assigned geographical territory where he or she services direct policies. Each FSR is a licensed casualty insurance agent with the expertise and experience to assist you with your workers compensation policy. Idaho State Insurance Fund |