Are you using the correct e-mail address for the State Insurance Fund?

If you have been doing business with the Fund for several years, you may have saved various Fund e-mail addresses in your address book and not noticed the domain has changed. We recently eliminated the old domain to combat spam. If you try to send a message to any of those addresses, the message most likely will bounce back to you. One thing for certain is that we won’t receive it.

We urge you to check your addresses and update them. If you send messages to individuals, the address format is firstname.lastname@IdahoSIF.org.

Tip: When communicating with the Fund by e-mail, please provide your SIF identification number. In other words, if you are a policyholder, your SIF policy number; if you are an agent, your SIF agency number; and if you are a medical provider, your SIF provider number. Remember, if you know your claims examiner, underwriter or auditor, you can contact that person directly: firstname.lastname@IdahoSIF.org.

Here are some other Fund e-mail addresses and their purposes:

ReportClaim@IdahoSIF.org:

If you report injuries using the First of Report Injury form as an e-mail attachment, the correct address to use is this address.

We encourage you to use the upload method to report claims. It’s not that much different than sending an e-mail attachment and it is a more secure method. For more details, go to www.IdahoSIF.org/secure/UploadDocument.aspx.

Client@IdahoSIF.org:

If you have a question or a comment, but you are not sure where to direct it, start with the Client Relations Department. If we can’t help, we will direct your e-mail to someone who can.

ClaimsIM@IdahoSIF.org:

Use this address to obtain general claims information or to provide information on a specific claim. If your request or information is about a specific claim, please include in your message the claim number and the name of the examiner handling that claim. Do not use this address to e-mail a First Report of Injury form.

CCUIM@IdahoSIF.org:

Use this address if you are a medical provider and have a question regarding a recent payment or the status of a submitted bill.

UnderwritingIM@IdahoSIF.org:

Use this address if you have questions concerning ownership, classification codes, a change in address or a change in the status of your business. If you buy another business or sell your business, let your underwriter know.

AuditIM@IdahoSIF.org:

Use this address if you have a question about premium auditing. If you are inquiring about a payroll report revision or the results of a physical audit, please include your business name and policy number. Please do not attach payroll reports, payroll documentation or any type of payroll spreadsheets.

RiskManageIM@IdahoSIF.org:

If you have a question about Risk Management, then the Risk Management Consultant assigned to your policy is the person to ask. If you don’t know who your assigned Risk Management Consultant is, or if you have a general question or request, then use this address. Be sure to include your policy number and other contact information.