Other valuable services offered

As a policyholder, you’re likely to come into contact with our Underwriting, Audit and Claims departments. We have two other departments that can provide valuable assistance — the Client Relations and Risk Management departments.

Client Relations

The work of the Client Relations Department is focused largely on providing education and exchanging information. The department consists of nine field service representatives (FSRs) who are licensed casualty insurance agents.

Client Relations works to help you understand the provisions of your workers compensation policy and to help Fund personnel in other departments to understand the nature of your business. FSRs are available to provide you with a more "personalized" service if you have questions or concerns.

Risk Management

The best way to control your workers compensation insurance cost is to prevent accidents. The State Fund’s risk management consultants are available to discuss loss prevention strategies with policyholders.

The State Fund’s loss prevention services include:

Assisting policyholders in designing loss prevention programs that emphasize training and the integration of safe work methods into every job.

Conducting loss prevention surveys and work observations to identify administrative procedures and work practices that need modification to reduce injuries.

Industrial hygiene services focused on occupational health concerns. Chemical, physical, biological and ergonomic stresses in the work place are evaluated and recommendations made to reduce and control potential risks.

Supervisor training courses in effective loss prevention activities and how to reduce losses.

Return to compUpdate

Idaho State Insurance Fund